Really interesting article. It reiterates nicely one of the huge possibilities of social media: allowing previously silenced voices to be made public, and surfacing injustices previously hidden. I think it strangely ignores the centralisation of social media though, which essentially means it is mediated again. I think open web technologies can be a counter to that.
https://theintercept.com/2017/11/25/information-warfare-social-media-book-review-gaza/