Software plays a big part in perceived obsolescence of devices.
Three types of intervention that can be made – hardware, software, and business model.
The report seems quite business-focused. The intended reader seems to be businesses? The environmental and social benefits seem to be presented as a side benefit.
Software updates should extend, or at minimum not end, older products’ lifespans. http://www.greenpeace.org/usa/wp-content/uploads/2017/03/FINAL-10YearsSmartphones-Report-Design-230217-Digital.pdf